1. Introduction

Welcome to koza. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and our website ("Site"). Please read this policy carefully.

2. Information We Collect

2.1 Personal Data

We may collect personal data such as:

• Name
• Email address
• Phone number
• Business information (e.g., salon name, address)
• Payment information

2.2 Usage Data

We may collect information on how the App and Site are accessed and used, including:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time and date of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and Site and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected data for various purposes, including:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor usage of our services
• To detect, prevent, and address technical issues

4. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

8. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from children under age 18 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@joinkoza.com
• By visiting this page on our website: www.joinkoza.com
• By phone number: +91 892 812 8080
• By mail: 13th Floor, 247 Park, LBS Road, Gandhi Nagar, Vikhroli (W), Mumbai, 400079